Privacy Policy
Effective Date: 07/08/2025
Legal Entity: This Privacy Policy is issued by Dinzin Technology Solutions Private Limited, the owner and operator of the WhatyPie platform.
1. Introduction
At WhatyPie, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business API platform and associated services.
By accessing or using WhatyPie, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. User Data
We collect personal and business information during account registration and usage, including but not limited to:
Full name
Email address
Phone number
Business name
Payment/billing information
b. Usage Data
We collect technical and behavioral data automatically, such as:
IP address
Browser and device type
Operating system
Login times and usage logs
Clickstream and platform navigation data
c. End-User Data
Businesses using WhatyPie to message their customers are responsible for:
Obtaining appropriate consent from end-users
Ensuring compliance with WhatsApp and data protection laws (such as GDPR or applicable local regulations)
3. How We Use Your Data
We process your information for the following purposes:
To provide and manage access to the WhatyPie platform
To personalize the user experience and improve platform functionality
To send important updates, notifications, and service-related communications
To comply with Meta's policies and other regulatory requirements
For fraud detection, abuse prevention, and security monitoring
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share data in the following limited cases:
To comply with applicable laws, legal proceedings, or enforceable government requests
To protect the rights, property, or safety of WhatyPie, our users, or the public
5. Data Security
We implement industry-standard technical and organizational safeguards, including:
Encrypted data transmission (HTTPS/SSL)
Secure data storage and access controls
Internal data protection protocols
Users are responsible for protecting their login credentials and securing their account access.
6. Data Retention
We retain data only as long as necessary for the purposes outlined in this policy, including:
Service delivery and support
Legal compliance
Dispute resolution
System backups
Upon account closure, most data will be deleted within a reasonable time unless retention is required by law.
7. Your Rights
Subject to applicable law, you may have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your account and associated data
Withdraw consent where processing is based on consent
To exercise your rights, please contact our support team.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legislation, or our services. Users will be notified of material changes through email or platform notice.
Continued use of WhatyPie after changes indicates acceptance of the updated policy.
9. Contact Information
If you have questions or concerns regarding this Privacy Policy, please reach out to:
Email: support@whatypie.com
Address: Dinzin Technology Solutions Private Limited, Bangalore, India